Currently I offer training both in-person at your salon (UK only), or online training via Zoom (Worldwide). Each course can be supported by adding bespoke coaching sessions to help you implement the tools and techniques quickly, and deliver immediate results to your business. This is not text book learning. This is real world advice and insider tips you won't find anywhere else. My daily rate for in-salon training is £ 550, plus travel expenses.
Training Available
Your Personalised Training Day
My best-selling course! Every salon is different, so it makes sense to tailor-make your salon training to exactly fit your needs. Typically salons ask for training on a combination of:
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Customer Care
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Retail Sales
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Giving Treatments the WOW factor
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Creating a signature treatment
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Salon business makeover - let me review your business and put it on the path to success
We cover whatever you want to accelerate your business success and get results immediately. A Personalised Training Day will help you build a thriving salon business and massively increase your confidence.
Details of other Salon Training Courses I currently offer...
CUSTOMER CARE
The success of your salon links directly to the standard of customer service you offer. In this exceptionally impactful training course, Ruth will teach you the skills to serve each client so well that they will never forget their visit to your salon ... ever.
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The training includes:
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Setting your new customer care standards
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Creating a magical client journey
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How to put your therapists in the top five percent of the industry
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Skills to put you ahead of your competition - always.
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An array of amazing tool and tips to deliver first class service
Regardless of the size of your salon or the treatments you offer, by implementing a strong customer care policy you will develop an increased client loyalty, client satisfaction, and turnover. Make your salon a wonderful place to visit and that you and your team love to work in.
BEAUTIFUL SELLING
A retail sales training programme designed exclusively for beauty therapists delivered by a recognised industry expert. Ruth literally wrote the best selling industry standard textbook on the subject - Beautiful Selling - after which this course is named.
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Over the past thirty-six years, Ruth has developed a passion for selling skin care and she is the winner of over fourteen national sales awards.
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The training includes:
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Developing a clear, confident and positive mindset to sell
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An easy to follow and implement sales process
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Learn to sell with love and care, and avoid being 'pushy'
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Key questions to ask that lead to sales
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Effective product recommendations and demonstration so clients will buy
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How to create a strong retail culture and environment
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Amazing tools that can be implemented immediately to increase retail sales
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Clients more than ever value the in-salon experience, and seek the advice of a professional beauty therapist.
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"My passion is for my clients to have a healthy, glowing skin. I wouldn't be doing my job properly if I didn't recommend Homecare products."
Ruth
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